Shipping policy
Shipping Policy
Thank you for shopping at marqavia.com. We are committed to delivering your order with the highest level of service.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
- UAE (Domestic): 3–7 business days
- GCC & Middle East: 7–14 business days
- International: 14–21 business days
Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders above a certain value — check our website for current promotions.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your order online.
Customs & Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer.
Delays We are not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control.
Contact Us For any shipping-related queries, please contact us at the email listed on our Contact page.